Delight your customers with an easy to use, swift and robust helpdesk software.

  • Multi-Channel Support
  • Ticketing
  • Knowledge Base
  • Feedback & Survey
  • Multi-Channel Support

    A customer support software that brings together all the right channels.

    With multi-channel integration enable your executives to offer support across a wide array of channels all from a single console.

    Email Phone Chat Social Media

  • Ticketing

    Every time your customer is on hold, so is your business.

    The right ticketing system will help you Increase satisfaction, solve issues faster and get on to the next query in no time!

  • Knowledge Base

    An agent is as good as the knowledge they own.

    Allow your agents to quickly find the right answers from an extensive knowledge base and collaborate with other agents to solve complex customer queries.

  • Feedback & Survey

    Gain feedback and intelligence.

    Ensure that your customers are satisfied with your service with automated surveys and feedback forms.

We focus on the essentials

Helpdesk

Resolve customer tickets across multiple channels with a smart set of support tools, and identify the most active customer channels.

Self Service

Allow your customers to resolve their own problems effortlessly with easy access to the available information.

Support Analytics

Obtain actionable insight into your service operations and build long-term, meaningful relationships with your customers.

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Time and place shouldn’t
be a restraint

A cross-platform solution for your iOS and
Android devices.

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gplay

Kapture powers some of the world’s best brands

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WE WON'T BITE

LET'S HAVE A CONVERSATION

  • Run your business from the palm of your hands
  • Have precise control over your customer service
  • Provide continuous support after each product sale
Leverage customer service platform with an online destination for 24/7 support to help your customers answer their own questions. With Kapdesk Help Center you can create a knowledge database, and customer portal that fits in seamlessly with your brand in a matter of moments. Kapdesk streamlines your support infrastructure with real time features like ticket views, prompters and necessary automations. This helps you deliver better customer service and relevant, to the point conversations.
Adjetter Media Network Pvt. Ltd. #25, Vruddhi Complex, 6th Cross, Leela Palace Road, Next To Sri Ayyappa Temple, Kodihalli
Bangalore
Karnataka
560008