7 ways a helpdesk ticketing system can improve your customers’ experience
A customer’s experience is the cumulative of all the interactions that they have with a business. Whether it’s a marketing call, sales follow-up, delivery notification or a simple service request, your customer’s perspective about your business depends entirely on how you treat them during these activities. Your customers are your biggest advocates It’s always helpful to remember that your customers are way more important to your business than simply aiming for more and more sales….