Multi-Channel Customer Support
The unison of all your communication channels in one place!
Kapdesk’s multi-channel customer support integration allows you to focus on the conversations that you have with your customers, helping you provide exceptional customer service through each and every customer support channel.
Integrate multiple accounts with Kapdesk and take your email support to the next level, making your day much more productive.
Phone support continues to be one of the primary mediums of getting in touch with businesses for many customers across the globe. By using Kapdesk, you can:
Live Chat Support
Live chat support can be as exciting as watching a live football match, believe us. Engage your customers directly on the website and assist them with their queries.
Social Media Support
From Facebook to Twitter, conversations fetched over social channels are redirected to your Kapdesk inbox, making it easier for you to engage with your customers on different social media platforms.