Enable your customers to not only help themselves but also each other
through an extensive knowledge base, an active community forum, and a
personalized customer portal.
Maintain an easy-to-access information
bank that allows your customers to
search for a solution to their query
in a jiffy!
Foster engagement amongst your
customers with a community forum
that lets them help each other on a
A central portal for your customers
to keep track of their requests and
Bank on your
Reduce the number of incoming tickets by creating a knowledge base of articles for the common issues that are plaguing your customers. Within the knowledge base, let your customers easily go through an FAQ section that covers solutions to all the burning questions.
good things happen
Letting your customer base work together is highly underrated. A community forum lets your customers engage in dialogue with each other to brainstorm and suggest solutions quicker. In addition, your customers can also provide valuable feedback pertaining to your products and services.
Happiness is everything
under one umbrella
Let your customers keep track of all their support requests from a central customer portal. Whether it’s an old support ticket, or a new pending one, or even a community forum post, deliver all the relevant information in one place.
Availability is reliability
The right solution for your support team is now also in the
palm of their hands.
Integrate third-party business applications to get the out-of-the-box experience that suits your unique business needs.