With Kapdesk Inbox, manage conversations from your multiple social media channels in one place. Understand your customers, their feedback and concerns, and proactively improve your value propositions to serve them better. With Kapdesk, empower your customer support executives to deliver on the customers’ expectations efficiently.
Kapdesk in a relationship with Facebook! This means, that you can now have better conversations with your loved customers.
Kapdesk can be configured to fetch tweets and direct messages for your business and brands, and automatically convert them into tickets.