Kapdesk lets you accomplish more in lesser time
Your business may well become a success story overnight, who knows? – The journey from one customer to a quarter million can very well become a herculean database to manage if you’re not equipped with a state of the art customer support platform. Kapdesk will help you stay in tune with your customer experiences, letting you be a part of their happy journey with your business, always.
Bridge Multiple Channels
An awesome interface for communicating with customers across all the supported channels like email, social media, phone and chat.
Gain access to cross-channel interaction. Get segmented profiles and a detailed history for each customer, enabling you to provide personalized customer service.
Two businesses may belong to the same industry, but the nature of each business is different from one another. Regardless of whether your business belongs to the food industry, hospitality industry, IT, real estate or consumer goods and services industry
Drive operational excellence by combining the right technology with a dedicated workforce. With detailed reports on individual employee performance, identify the gaps in your current process and work towards achieving maximum potential.